We are open | Plan your safe visit more

Visitor Guidelines

Please purchase your tickets online in advance, as digital ticket scanning will reduce in-person interactions.


To help keep everyone healthy, we’re requiring that all visitors over age 2 and CHM staff wear masks at all times inside the Museum.


Museum capacity will be limited to 275 people at a time (25% capacity). Tickets will be timed-entry, so please be sure to plan your visit within these timeframes.


Morning | 9:30 a.m.–12:30 p.m.     Afternoon | 12:30–3:30 p.m.

Sunday: 12:00–5:00 p.m.

Early afternoon | 12:00–2:30 p.m.           Late afternoon | 2:30–4:00 p.m.

Ticket sales will end one hour before close each day

Research Center Hours

Tuesday–Friday | 12:00–3:30 p.m.

Please note that the Research Center is observing reduced capacity to allow for safe social distancing among researchers and staff. Six (6) spots will be made available per day. Reservations need to be received at least 48 hours in advance.


Please be aware of fellow visitors and ensure 6 feet of space between you, your group, and others. Please follow directional flow arrows and floor markers throughout the building.



Groups will be limited to a maximum of 10 people.



During your visit, feel free to use any of the additional hand sanitizing stations throughout the Museum. Also, please practice frequent hand-washing and avoid touching your face.



We will have reduced space in our bag and coat check. To protect our artifacts and displays, backpacks, large bags, umbrellas, food, and drinks are not allowed in the Museum’s galleries. If possible, please leave these items in your car or at home.


Do you have a fever, cough, or shortness of breath or have you been exposed to someone with these symptoms? Come see us another time! Contact us at [email protected] or 312-642-4600 and we’ll be happy to reschedule your visit.


If you have traveled from another state to visit the Museum, the Chicago Department of Public Health has issued an Emergency Travel Order directing travelers entering or returning to Chicago from states experiencing a surge in new COVID-19 cases to quarantine for a 14-day period from the time of last contact within the identified state. Please check the city’s list to see if your state is covered by the order.


Museum Changes

We have made some changes to our building, gallery spaces, and activities to protect visitors and staff, so your Museum visit may look and feel a little different.

Some interactive elements and exhibitions, including Sensing Chicago, are temporarily unavailable.


We ask that visitors use a stylus pen provided by the Museum on touchable screen interactive activities. You can also use them to press buttons in the elevator and to begin audio or videos in the galleries. Return the stylus at the end of your visit and we’ll sanitize it for the next guest.


Separate entrance and exit points to allow for a one-directional flow inside the Museum.


Plan ahead! Download your Museum map in advance of your visit.


Enhanced Cleaning Measures

  • During the day, we are regularly cleaning surfaces you might need to touch, such as handrails, benches, and elevator buttons in all public areas.
  • Restrooms will be cleaned and sanitized every 3 hours.
  • A specialized custodial team wearing personal protective equipment (PPE) will clean the entire Museum every night. The team will use electrostatic sprayers, misters, and vacuum equipment with high-efficiency particulate air (HEPA) filters.
  • The disinfectants we use are on the EPA list of approved disinfectants for use against SARS-CoV-2 and are in widespread use by the healthcare industry.

What’s new?

We may have been closed, but we’ve been quite busy! Check out what’s new on view.

Millions of Moments: The Chicago Sun-Times Photo Collection
Our brand new exhibition features a first look at highlights from our Chicago Sun-Times photograph collection, which has more than 5 million negatives spanning the 1940s to the early 2000s—one of the largest newspaper photograph collections ever acquired by an American museum.

In our newly renovated Lester and Renée Crown Gallery, watch a dynamic display of large-scale panoramic images from the Museum’s collection chronicling Chicago’s remarkable growth from 1858 to 2019.

Be Safe. Chicago.

The Chicago History Museum has received phase 4 business certification approval from “Be Safe. Chicago.” This self-certification means we’ve met the city’s business operational standards, submitted our business plan to ensure we are compliant with the city’s standards, and confirmed our willingness to commit to the “Be Safe. Chicago” guidelines.



Support Chicago History

As we reopen, additional fundraising is imperative to the Chicago History Museum’s future. In addition to visiting the Museum, you can show your support by contributing to the Museum or by becoming a member.

Have questions or need more information? Please contact us at [email protected] or 312-642-4600 


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